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Returns & Exchanges
If you are not completely satisfied with your purchase, you may return your electronics in their original packaging within 30 days of delivery.
1
Request RMA
Log into your account and submit a Return Merchandise Authorization (RMA) request to receive your return label.
2
Secure Packaging
Place the fixture in its original flight case or padded box with all original accessories and manuals.
3
Ship Items
Affix the prepaid shipping label and drop the package at any authorized carrier location.
4
Inspection & Refund
Once our technicians verify the unit's condition, your refund will be processed within 5 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
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Fast Refunds
5-7 business days processing